Testimonials

"The event was a big success and I really liked the spirit and the attendees. The mix of speakers and attendees was just perfect."

Daniel Delank, VP Global Director for ITD-4Growth, Deutsche Telekom

"I was very impressed by the program, presenters, organization and logistics on site! Great job!"

Robert Libbey, Head of Digital & Social Communications, Pfizer

"Thanks for putting on a great conference. The program was great and the crowd was excellent. I learned a lot and hopefully, others could learn from my experience as well."

Peter Ferm, IT Business Analyst - Group Staff Functions, Electrolux IT

How It Works

Through a mix of case-study presentations, interactive roundtable discussions, Q&A sessions and hands-on workshops you will gain a diverse and inspiring perspective. The multi stream format allows you to move freely between the conferences and choose the sessions of most interest and relevance. Create your program from the case studies and interactive round tables.

Move freely between the streams

Customize your program

Attend the sessions of most interest

Speakers who already have been selected

Connected Living - Reaching the User
Target Group

Decision Makers and Leaders IT, Digital Transformation, Hardware Engineering & Software Developers, Digital Factory, IoT, Innovation, VUI Experience, Conversational Commerce

Key Topics
  • Product Positioning
  • Voice User Interfaces
  • Marketing & Digital Strategy
  • Choice of Platform
  • Third-Party Apps & Services
Customer Experience - Meeting User Needs
Target Group

Decision Makers and Leaders Marketing & Digital Strategy, Digital Transformation, VUI Experience, Business Transformation, Sales, eCommerce, Software Developers

Key Topics
  • Holistic Customer Experience
  • Cultural Change
  • Data Security
  • AI & Connected Home
  • Speech Recognition & NLP

Agenda

Filter by conference:

TUESDAY, MAY 7TH

9:00

Conference Opening by manetch

9:15

How to Build Your Voice Strategy with Alexa

Rafael Miranda

Lead Technology Evangelist
Amazon
Germany

This session is in English

9:45

Developing, Implementing and Innovating your Voice Project for your Desired Platform

Dr. Christoph Esslinger

Managing Director
VUI.agency
Germany

This session is in English

10:15

Coffee Break with Networking

10:45

Brand Development on Digital Assistants and Customer Interaction

Kristian Hillmann

Senior Manager Digital Assistants & Online Partner
DB Vertrieb
Germany

This session is in English

Brand Development on Digital Assistants and Customer Interaction

Kristian Hillmann

Senior Manager Digital Assistants & Online Partner
DB Vertrieb
Germany

This session is in English

Audio Branding - Turning your Brands into a Living Voice Experience

Alexander Wodrich

Managing Director
why do birds
Germany

This session is in English

Audio Branding - Turning your Brands into a Living Voice Experience

Alexander Wodrich

Managing Director
why do birds
Germany

This session is in English

11:15

Design and Delivery of Conversational Experiences for the Media Industry

Hannes Ricklefs

Lead Architect - Technology, Strategy, and Architecture
BBC
United Kingdom

Daniel Whaley

Senior Architect
-
Product Voice & AI
BBC
United Kingdom

This session is in English

Design and Delivery of Conversational Experiences for the Media Industry

This session is in English

Holistic Customer Experience & AI

Sebastian Spang

Director Digital BurdaNews
Hubert Burda Media
Germany

This session is in English

Holistic Customer Experience & AI

Sebastian Spang

Director Digital BurdaNews
Hubert Burda Media
Germany

This session is in English

11:45

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

"How to get your ticket through a voice assistant?", led by Kristian Hillmann, Deutsche Bahn
---
"How to design and deliver best conversational experiences?", led by Hannes Ricklefs, BBC

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

"How to get your ticket through a voice assistant?", led by Kristian Hillmann, Deutsche Bahn
---
"How to design and deliver best conversational experiences?", led by Hannes Ricklefs, BBC

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

"Can AI get us what we desire to watch?", led by Sebastian Spang, Hubert Burda Media
---
"How can you give your brand a personalized and innovative voice?", led by Alexandra Wodrich, why do birds
---
"How to develop, implement and innovate your voice project?", led by Dr. Christoph Esslinger, VUI.agency

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

"Can AI get us what we desire to watch?", led by Sebastian Spang, Hubert Burda Media
---
"How can you give your brand a personalized and innovative voice?", led by Alexandra Wodrich, why do birds
---
"How to develop, implement and innovate your voice project?", led by Dr. Christoph Esslinger, VUI.agency

12:30

Lunch with Networking

14:00

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

Developing Voice-Banking & Data Security

Christian Wendrock-Prechtl

Head of User Interface (SVP)
Comdirect Bank
Germany

This session is in English

Developing Voice-Banking & Data Security

Christian Wendrock-Prechtl

Head of User Interface (SVP)
Comdirect Bank
Germany

This session is in English

14:30

A Philosophical View on AI and Voice Assistants

Marie-Luise Sessler

Head of Innovation
Innovation Lab by Frankfurter Sparkasse
Germany

This session is in English

A Philosophical View on AI and Voice Assistants

Marie-Luise Sessler

Head of Innovation
Innovation Lab by Frankfurter Sparkasse
Germany

This session is in English

Holistic Customer Experience & User Interfaces

Marcus Nessler

Head of Customer Experience
Samsung
Germany

This session is in English

Holistic Customer Experience & User Interfaces

Marcus Nessler

Head of Customer Experience
Samsung
Germany

This session is in English

15:00

How can we Transport our Offers to the Customer

Mike Weber

Managing Director
real.digital
Germany

This session is in English

How can we Transport our Offers to the Customer

Mike Weber

Managing Director
real.digital
Germany

This session is in English

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

15:30

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

"How will AI-driven voice assistants change our way of living?!, led by Marie-Luise Sessler, Frankfurter Sparkasse
---
"Can we transport our offer to the customer via voice assistant?", led by Mike Weber, real,- digital

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

"How will AI-driven voice assistants change our way of living?!, led by Marie-Luise Sessler, Frankfurter Sparkasse
---
"Can we transport our offer to the customer via voice assistant?", led by Mike Weber, real,- digital

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

"Will the customer adapt voice banking and trust the offer?", led by Christian Wendrock-Prechtl, Comdirect Bank
---
"Is the customer adapting the concept of connected living?", led by Marcus Nessler, SAMSUNG

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

"Will the customer adapt voice banking and trust the offer?", led by Christian Wendrock-Prechtl, Comdirect Bank
---
"Is the customer adapting the concept of connected living?", led by Marcus Nessler, SAMSUNG

16:15

Coffee Break with Networking

16:45

Enhance the Human Experience in AI - Challenging Human Expectations

Alejandro Campoy

International Experience Manager - Cortana Artificial Intelligence
Microsoft
Spain

This session is in English

17:15

Connectivity and Business Relations

Hamid Dastmalchian

Director Capsule Systems
Tchibo
Germany

This session is in English

17:45

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

"How can we fulfill human expectations on AI-driven voice assistants?", led by Alejandro Campoy, Microsoft
---
"How can connectivity create better customer relations?", led by Hamid Dastmalchian, Tchibo

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

"How can we fulfill human expectations on AI-driven voice assistants?", led by Alejandro Campoy, Microsoft
---
"How can connectivity create better customer relations?", led by Hamid Dastmalchian, Tchibo

18:15

Summary of the First Day of the Conference and Start-Up Pitch

18:45

Evening Reception with Sparkling Wine, Snacks and Networking

Engage in Exciting Conversations. Strengthen your Network after a Day full of Knowledge Sharing, Groundbreaking Presentations, and Interesting Conversations. Join Delegates and Speakers in the Relaxed Atmosphere of the Event Venue.

This session is in English

WEDNESDAY, MAY 8TH

9:00

Introduction by manetch

9:15

How we Build the Google Assistant Personality

Benjamin Dorvel

Creative Strategist, Google Assistant Personality
Google Inc.
USA

This session is in English

9:45

Cognitive Computing & Voice User Interfaces

Pierluigi Fasano

Director, Head Enterprise Architect Reinsurance & IoT Group Practice Leader
Swiss Re
Switzerland

This session is in English

10:15

Coffee Break with Networking

10:45

Dash Button Experience & Voice-Commerce

Dirk Ploss

Digital Technologies Scouting And Advisory
Beiersdorf AG
Germany

This session is in English

Dash Button Experience & Voice-Commerce

Dirk Ploss

Digital Technologies Scouting And Advisory
Beiersdorf AG
Germany

This session is in English

How Voice Technology Affects the Life of Elderly Citizens - Customer´s Perspective

Jeroen Vonk

Lead Innovation Designer
Novum innovatie lab - Government Agency
Netherlands

This session is in English

How Voice Technology Affects the Life of Elderly Citizens - Customer´s Perspective

Jeroen Vonk

Lead Innovation Designer
Novum innovatie lab - Government Agency
Netherlands

This session is in English

11:15

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

Developing and Innovating Voice-Commerce

Volkmar Vogel

Lead Voice Assistant Engineer
REWE Digital
Germany

This session is in English

Developing and Innovating Voice-Commerce

Volkmar Vogel

Lead Voice Assistant Engineer
REWE Digital
Germany

This session is in English

11:45

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the Topics:

"Can we bind customers with the dash button?", led by Dirk Ploss, Beiersdorf
---
"Can you build your companies own Google assistant personality ?", led by Benjamin Dorvel, Google

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the Topics:

"Can we bind customers with the dash button?", led by Dirk Ploss, Beiersdorf
---
"Can you build your companies own Google assistant personality ?", led by Benjamin Dorvel, Google

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the Topics

"VUI and insurance - Is cognitive computing the future?", led by Pierluigi Fasano, Swiss Re
---
"Up to which point is voice commerce the right choice?", led by Volkmar Vogel, REWE digital
---
"In which ways can voice technology positively affect the life of the customers?", led by Jeroen Vonk, NOVUM innovatie lab

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the Topics

"VUI and insurance - Is cognitive computing the future?", led by Pierluigi Fasano, Swiss Re
---
"Up to which point is voice commerce the right choice?", led by Volkmar Vogel, REWE digital
---
"In which ways can voice technology positively affect the life of the customers?", led by Jeroen Vonk, NOVUM innovatie lab

12:30

Lunch with Networking

14:00

A New Way of Customer Dialogue - More Comfort, Less Bureaucracy and 24/7

Philipp Kraft

Senior Vice President Product
E.ON
Germany

This session is in English

A New Way of Customer Dialogue - More Comfort, Less Bureaucracy and 24/7

Philipp Kraft

Senior Vice President Product
E.ON
Germany

This session is in English

Voice Activated AI Replacing Traditional University Applications

Dougal Scaife

Head of Digital Experience and Engagement
Leeds Beckett University
United Kingdom

This session is in English

Voice Activated AI Replacing Traditional University Applications

Dougal Scaife

Head of Digital Experience and Engagement
Leeds Beckett University
United Kingdom

This session is in English

14:30

Developing the Company´s Voice Strategy

Xaver Scheffer

Product Manager Voice
BR
Germany

This session is in English

Developing the Company´s Voice Strategy

Xaver Scheffer

Product Manager Voice
BR
Germany

This session is in English

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

15:00

Connected Work - In-House Use of Voice Assistants

Nicolas Konnerth

Lead Project Manager Innovation
ERGO Group AG
Germany

This session is in English

15:30

Round-Table Discussions

Engage with Speakers in Extended Q&A Sessions to Dive Deeper into the Topics

"Is customer voice service the next revolutionary step?", led by Philipp Kraft, E.ON
---
"In which way can voice-driven AI replace traditional forms and applications?", led by Dougal Scaife, University of Leeds
---
"How to present existing digital content on a voice platform?", led by Xaver Scheffer, BR
---
"How can we benefit from In-House Voice Assistants?", led by Nicolas Konnerth, ERGO

Round-Table Discussions

Engage with Speakers in Extended Q&A Sessions to Dive Deeper into the Topics

"Is customer voice service the next revolutionary step?", led by Philipp Kraft, E.ON
---
"In which way can voice-driven AI replace traditional forms and applications?", led by Dougal Scaife, University of Leeds
---
"How to present existing digital content on a voice platform?", led by Xaver Scheffer, BR
---
"How can we benefit from In-House Voice Assistants?", led by Nicolas Konnerth, ERGO

16:15

End of the Conference with Summary of all Streams, Coffee and Networking

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Conference Pass

The ticket includes full access to the Expo and all sessions in all streams, including the evening reception on the first day. This also includes 12 months of full access to all the online features (matched networking and collaboration in the event online think tank, presentations, and the video archive of all manetch conferences). Catering at the event is included. Choose your pass and click on “Book Conference Pass” to access the registration form.

Vendors and consultants must book the Vendor Conference Pass to attend the conference.

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Location

Metro station "Köln - Friesenplatz" (Stadtbahn Lines 3, 4, 5, 12 and 15)

From Central Station:
At the Central Station, choose the "Stadtbahn" Line 5 to the Underground Station "Köln - Friesenplatz". From there, take the exit to "Friesenstraße", head 60m east toward "Friesenwall", turn right onto "Friesenwall" and after 30m turn left onto "Magnusstraße". The hotel is located on the left side after a 50 m walk.

From the Cologne-Bonn Airport:
Take the Lines S13 or S19 in direction “Düren” from the Airport to the Cologne Central Station. At the Central Station, choose the "Stadtbahn" Line 5 to the Underground Station "Köln - Friesenplatz". From there, take the exit to "Friesenstraße", head 60m east toward "Friesenwall", turn right onto "Friesenwall" and after 30m turn left onto "Magnusstraße". The hotel is located on the left side after a 50 m walk.

Parking:
You can park your car in the hotel's own underground car parking or right in the hotel courtyard for a daily charge of €25,00. If the parking area from the Lindner Hotel City Plaza is full, we recommend as an alternative the parking area „Contipark Parkhaus Friesenplatz“, Alte Wallgasse 31, 50672 Köln, Germany.

Book your accommodation at the venue with the special event rate for a single room for €139,00 and a double room for €169,00 per room/night incl. breakfast available with the event code CHB19 until April 9th. More information: Lindner Hotel City Plaza, +49 221 2034 700

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If you have already been in contact with the event organization team and are confirming the details of your presentation, please access the speaker questionnaire here.

Register as a Speaker

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Download additional materials about the conference. You will find agendas, logos, banners, signature templates as well as press releases.

Download Conference Materials

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