200+

Attendees

150+

Companies

25+

Speakers

80/20

End User / Vendor Ratio

20+

Countries

100,000+

Members on the manetch Platform

Testimonials

"Having all the different perspectives on the Voice topic at one conference, ranging from the technical and business angle up to the customers' perspective, was great. It was amazingly well done."

Tim Schneidermeier, Team Lead Human-Centred Innovation, USEEDS°

"It was great to get various learnings from the best practices of other companies that we can apply to our projects. The setup and format of networking and discussion rounds really make it easy to get connected with valuable business contacts."

Roman Neumann, Principal Digital Transformation & New Business, Schufa

"The event was a big success and I really liked the spirit and the attendees. The mix of speakers and attendees was just perfect."

Daniel Delank, VP Global Director for ITD-4Growth, Deutsche Telekom

How It Works

Through a mix of case-study presentations, interactive roundtable discussions, Q&A sessions and hands-on workshops you will gain a diverse and inspiring perspective. The multi stream format allows you to move freely between the conferences and choose the sessions of most interest and relevance. Create your program from the case studies and interactive round tables.

Move freely between the streams

Customize your program

Attend the sessions of most interest

Get Inspired by the Sessions You Choose from All Streams

Connected Living - Reaching the User
Target Group

Decision Makers and Leaders in IT, Digital Transformation, Hardware Engineering & Software Development, Digital Factory, IoT, Innovation, VUI Experience, and Conversational Commerce

Key Topics
  • Product Positioning
  • Voice User Interfaces
  • Marketing & Digital Strategy
  • Choice of Platform
  • Third-Party Apps & Services
  • Audio Branding
Customer Experience - Meeting User Needs
Target Group

Decision Makers and Leaders in Marketing & Digital Strategy, Digital Transformation, VUI Experience, Business Transformation, Sales, eCommerce, and Software Development

Key Topics
  • Holistic Customer Experience
  • Voice SEO
  • Data Security
  • AI & Connected Home
  • Speech Recognition & NLP
  • Conversational AI

Agenda

Filter by Track:

THURSDAY, MAY 14TH

9:00

Introduction by the Organizer manetch and Welcome to the Moderator of the Stream

Kane Simms

Host & Founder
VUX World
United Kingdom

This session is in English

Introduction by the Organizer manetch and Welcome to the Moderator of the Stream

Kane Simms

Host & Founder
VUX World
United Kingdom

This session is in English

Introduction by the Organizer manetch and Welcome to the Moderator of the Stream

Maarten Lens-FitzGerald

Founder and Director of Project Silver
Project Silver - Open Voice
The Netherlands

This session is in English

Introduction by the Organizer manetch and Welcome to the Moderator of the Stream

Maarten Lens-FitzGerald

Founder and Director of Project Silver
Project Silver - Open Voice
The Netherlands

This session is in English

9:15

Voice-First Services as Part of the Digital Strategy

Ksenia Barton

Global Social Media Strategist
LEGO
United Kingdom

This session is in English

9:45

Riccardo Lopetrone

Senior Product Manager Voice
Swisscom
Switzerland

Designing and Developing Exceptional Voice User Interfaces on Different Platforms

This session is in English
Dr. Christoph Esslinger

Managing Director
VUI.agency
Germany

10:15

Henrique Fernandes

Associate Product Manager
Kiwi.com
Czech Republic

How Voice AI Helps to Sustain Growth

This session is in English
Ingo Brod

Expert for AI-based Voice and Digital Assistants
Interactions
USA

10:45

To be announced soon

Thomas Simoneit

Head of MArketing
CreaLog
Germany

This session is in English

11:00

Coffee Break with Networking

11:15

Design and Delivery of Conversational Experiences

Daniel Whaley

Senior Architect
Product Voice & AI
BBC
United Kingdom

This session is in English

Design and Delivery of Conversational Experiences

Daniel Whaley

Senior Architect
Product Voice & AI
BBC
United Kingdom

This session is in English

Voice Commerce via Smart Assistant

Peter Glade

Commercial Director
SunExpress Airlines
Germany

This session is in English

Voice Commerce via Smart Assistant

Peter Glade

Commercial Director
SunExpress Airlines
Germany

This session is in English

11:45

An Experiential Approach Towards Voice Services

Ine Stultjens

Head of Marketing & Communication
Royal Auping
The Netherlands

This session is in English

An Experiential Approach Towards Voice Services

Ine Stultjens

Head of Marketing & Communication
Royal Auping
The Netherlands

This session is in English

Developing Voice in Three Different Areas: Available, Augmented and Adapted

Tomas Granryd

Head of Voice Platforms
Swedish Radio
Sweden

This session is in English

Developing Voice in Three Different Areas: Available, Augmented and Adapted

Tomas Granryd

Head of Voice Platforms
Swedish Radio
Sweden

This session is in English

12:15

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Designing and Developing Exceptional Voice User Interfaces on Different Platforms - Riccardo Lopetrone, Senior Product Manager Voice, Swisscom and Dr. Christoph Esslinger, Managing Director, VUI.agency


To be announced soon - Thomas Simoneit, Head of MArketing, CreaLog


Design and Delivery of Conversational Experiences - Daniel Whaley, Senior Architect, Product Voice & AI


An Experiential Approach Towards Voice Services - Ine Stultjens, Head of Marketing & Communication, Royal Auping

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Designing and Developing Exceptional Voice User Interfaces on Different Platforms - Riccardo Lopetrone, Senior Product Manager Voice, Swisscom and Dr. Christoph Esslinger, Managing Director, VUI.agency


To be announced soon - Thomas Simoneit, Head of MArketing, CreaLog


Design and Delivery of Conversational Experiences - Daniel Whaley, Senior Architect, Product Voice & AI


An Experiential Approach Towards Voice Services - Ine Stultjens, Head of Marketing & Communication, Royal Auping

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Voice-First Services as Part of the Digital Strategy - Ksenia Barton, Global Social Media Strategist, LEGO


How Voice AI Helps to Sustain Growth - Henrique Fernandes, Associate Product Manager, Kiwi.com and Ingo Brod, Expert for AI-based Voice and Digital Assistants, Interactions


Voice Commerce via Smart Assistant - Peter Glade, Commercial Director, SunExpress Airlines


Developing Voice in Three Different Areas: Available, Augmented and Adapted - Tomas Granryd, Head of Voice Platforms, Swedish Radio

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Voice-First Services as Part of the Digital Strategy - Ksenia Barton, Global Social Media Strategist, LEGO


How Voice AI Helps to Sustain Growth - Henrique Fernandes, Associate Product Manager, Kiwi.com and Ingo Brod, Expert for AI-based Voice and Digital Assistants, Interactions


Voice Commerce via Smart Assistant - Peter Glade, Commercial Director, SunExpress Airlines


Developing Voice in Three Different Areas: Available, Augmented and Adapted - Tomas Granryd, Head of Voice Platforms, Swedish Radio

13:00

Lunch with Networking

14:00

Voice-Connected Office Environment

Nicolas Konnerth

Head of Voice
ERGO
Germany

This session is in English

Voice-Connected Office Environment

Nicolas Konnerth

Head of Voice
ERGO
Germany

This session is in English

Voice, AI and the Question of the Future of Humanity

Marie-Luise Sessler

Head of Innovation
Innovation Lab by Frankfurter Sparkasse
Germany

This session is in English

Voice, AI and the Question of the Future of Humanity

Marie-Luise Sessler

Head of Innovation
Innovation Lab by Frankfurter Sparkasse
Germany

This session is in English

14:30

Conversational Interfaces and the Human Experience

Dr. Carmen Martínez

Conversational UX Expert
FlixBus
Germany

Paulo Azevedo

Senior Digital Assistant Engineer
FlixBus
Germany

This session is in English

Dr. Carmen Martínez

Conversational UX Expert
FlixBus
Germany

Conversational Interfaces and the Human Experience

This session is in English

Paulo Azevedo

Senior Digital Assistant Engineer
FlixBus
Germany

Creating an Ecosystem for Conversational Commerce

Volkmar Vogel

Lead Voice Assistant Engineer
REWE Digital
Germany

Dr. Melanie Weitz

Senior Voice User Interface Designer & Language Engineer
REWE Digital
Germany

This session is in English

Volkmar Vogel

Lead Voice Assistant Engineer
REWE Digital
Germany

Creating an Ecosystem for Conversational Commerce

This session is in English

Dr. Melanie Weitz

Senior Voice User Interface Designer & Language Engineer
REWE Digital
Germany

15:00

Innovative Branded Storytelling via Voice Assistants

Jolien van de Griendt

Chief Format Developer and Editor for Smart Speakers
RTL News
The Netherlands

This session is in English

Innovative Branded Storytelling via Voice Assistants

Jolien van de Griendt

Chief Format Developer and Editor for Smart Speakers
RTL News
The Netherlands

This session is in English

Multilanguage Voice Control Solutions

Benjamin Vornholt

Product Owner Voice Control
Miele
Germany

This session is in English

Multilanguage Voice Control Solutions

Benjamin Vornholt

Product Owner Voice Control
Miele
Germany

This session is in English

15:30

Coffee Break with Networking

16:00

Why Voice-First Services are Still Lacking Customer's Adoption

Olaf Rowas

Manager Customer Solutions & Special Projects
DPD
Germany

Jürgen Messer

Division Manager Softwaredevelopment
DPD
Germany

This session is in English

Olaf Rowas

Manager Customer Solutions & Special Projects
DPD
Germany

Why Voice-First Services are Still Lacking Customer's Adoption

This session is in English

Jürgen Messer

Division Manager Softwaredevelopment
DPD
Germany

How Voice Assistants put Audio Back into the Spotlight - @Home @Car @Work

Pippa Rimmer

Head of Product
Radio France
France

This session is in English

How Voice Assistants put Audio Back into the Spotlight - @Home @Car @Work

Pippa Rimmer

Head of Product
Radio France
France

This session is in English

16:30

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Voice-Connected Office Environment - Nicolas Konnerth, Head of Voice, ERGO


Conversational Interfaces and the Human Experience - Paulo Azevedo, Senior Digital Assistant Engineer, FlixBus and Dr. Carmen Martínez, Conversational UX Expert, FlixBus


Innovative Branded Storytelling via Voice Assistants - Jolien van de Griendt, Chief Format Developer and Editor for Smart Speakers, RTL News


Why Voice-First Services are Still Lacking Customer's Adoption - Jürgen Messer, Division Manager Softwaredevelopment, DPD and Olaf Rowas, Manager Customer Solutions & Special Projects, DPD

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Voice-Connected Office Environment - Nicolas Konnerth, Head of Voice, ERGO


Conversational Interfaces and the Human Experience - Paulo Azevedo, Senior Digital Assistant Engineer, FlixBus and Dr. Carmen Martínez, Conversational UX Expert, FlixBus


Innovative Branded Storytelling via Voice Assistants - Jolien van de Griendt, Chief Format Developer and Editor for Smart Speakers, RTL News


Why Voice-First Services are Still Lacking Customer's Adoption - Jürgen Messer, Division Manager Softwaredevelopment, DPD and Olaf Rowas, Manager Customer Solutions & Special Projects, DPD

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Voice, AI and the Question of the Future of Humanity - Marie-Luise Sessler, Head of Innovation, Innovation Lab by Frankfurter Sparkasse


Creating an Ecosystem for Conversational Commerce - Dr. Melanie Weitz, Senior Voice User Interface Designer & Language Engineer, REWE Digital and Volkmar Vogel, Lead Voice Assistant Engineer, REWE Digital


Multilanguage Voice Control Solutions - Benjamin Vornholt, Product Owner Voice Control, Miele


How Voice Assistants put Audio Back into the Spotlight - @Home @Car @Work - Pippa Rimmer, Head of Product, Radio France

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Voice, AI and the Question of the Future of Humanity - Marie-Luise Sessler, Head of Innovation, Innovation Lab by Frankfurter Sparkasse


Creating an Ecosystem for Conversational Commerce - Dr. Melanie Weitz, Senior Voice User Interface Designer & Language Engineer, REWE Digital and Volkmar Vogel, Lead Voice Assistant Engineer, REWE Digital


Multilanguage Voice Control Solutions - Benjamin Vornholt, Product Owner Voice Control, Miele


How Voice Assistants put Audio Back into the Spotlight - @Home @Car @Work - Pippa Rimmer, Head of Product, Radio France

17:15

Voice First Services and Conversational AI - B2B, B2C and B2E

Christine Hart

Lead Solutions Delivery Manager - Conversational AI
Nestlé
Spain

This session is in English

17:45

The Future of Voice in the Home

Teri Fisher

Alexa in Canada & Voice First Health
Founder
Canada

This session is in English

18:00

Speaker to be confirmed

How to build your Voice Strategy with Alexa

This session is in English
Martin Walter

Senior Business Development Manager
Amazon
Germany

18:30

Summary of the First Day of the Conference and Start-Up Pitches

19:00

Evening Reception with Sparkling Wine, Snacks and Networking

Engage in Exciting Conversations. Strengthen your Network after a Day full of Knowledge Sharing, Groundbreaking Presentations, and Interesting Conversations. Join Delegates and Speakers in the Relaxed Atmosphere of the Event Venue.

This session is in English

FRIDAY, MAY 15TH

9:00

Introduction by the Organizer manetch and Welcome to the Moderator of the Stream

Kane Simms

Host & Founder
VUX World
United Kingdom

This session is in English

Introduction by the Organizer manetch and Welcome to the Moderator of the Stream

Kane Simms

Host & Founder
VUX World
United Kingdom

This session is in English

No Chairman Yet

If you'd like to be a chairman at this event, this slot is available.

No Chairman Yet

If you'd like to be a chairman at this event, this slot is available.

9:15

Enabling a New Way to Engage with your Customers

Chris Cardé

Vice President Technical Solutions
E.ON
Germany

This session is in English

9:45

The Voice Technology Trends of 2020: What We are Likely to See, and How it Will Affect Customer Interaction

Carl Robinson

Host of the Voice Tech Podcast
Voice Tech Podcast
France

This session is in English

10:00

How to Build an Engaging Voice Solution

Julia Wiencirz

Manager Solution Engineering Europe
Applause
Germany

This session is in English

10:15

Coffee Break with Networking

10:45

SPEAKER: A speech assistant platform »Made in Germany«

Johannes Fischer

Research Associate - SPEAKER
Fraunhofer Institute
Germany

This session is in English

SPEAKER: A speech assistant platform »Made in Germany«

Johannes Fischer

Research Associate - SPEAKER
Fraunhofer Institute
Germany

This session is in English

A New Way of Communicating with Your Customer's - And What about Data Security?

Dirk Klein

Chief Digital Officer
Haffhus
Germany

This session is in English

A New Way of Communicating with Your Customer's - And What about Data Security?

Dirk Klein

Chief Digital Officer
Haffhus
Germany

This session is in English

11:15

Voice Strategy as Part of the Digital Concept - Learnings & Challenges

Andreas Cüppers

Head of Digital
Borussia VfL 1900 Mönchengladbach
Germany

This session is in English

Voice Strategy as Part of the Digital Concept - Learnings & Challenges

Andreas Cüppers

Head of Digital
Borussia VfL 1900 Mönchengladbach
Germany

This session is in English

Voice-First Strategy - The Long Way from the Idea to a Holistic Customer Journey

Kristian Hillmann

Senior Manager Digital Assistants & Online Partner
DB Vertrieb
Germany

This session is in English

Voice-First Strategy - The Long Way from the Idea to a Holistic Customer Journey

Kristian Hillmann

Senior Manager Digital Assistants & Online Partner
DB Vertrieb
Germany

This session is in English

11:45

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Enabling a New Way to Engage with your Customers - Chris Cardé, Vice President Technical Solutions, E.ON


SPEAKER: A speech assistant platform »Made in Germany« - Johannes Fischer, Research Associate - SPEAKER, Fraunhofer Institute


Voice Strategy as Part of the Digital Concept - Learnings & Challenges - Andreas Cüppers, Head of Digital, Borussia VfL 1900 Mönchengladbach

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Enabling a New Way to Engage with your Customers - Chris Cardé, Vice President Technical Solutions, E.ON


SPEAKER: A speech assistant platform »Made in Germany« - Johannes Fischer, Research Associate - SPEAKER, Fraunhofer Institute


Voice Strategy as Part of the Digital Concept - Learnings & Challenges - Andreas Cüppers, Head of Digital, Borussia VfL 1900 Mönchengladbach

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

The Voice Technology Trends of 2020: What We are Likely to See, and How it Will Affect Customer Interaction - Carl Robinson, Host of the Voice Tech Podcast, Voice Tech Podcast


A New Way of Communicating with Your Customer's - And What about Data Security? - Dirk Klein, Chief Digital Officer, Haffhus


Voice-First Strategy - The Long Way from the Idea to a Holistic Customer Journey - Kristian Hillmann, Senior Manager Digital Assistants & Online Partner, DB Vertrieb

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

The Voice Technology Trends of 2020: What We are Likely to See, and How it Will Affect Customer Interaction - Carl Robinson, Host of the Voice Tech Podcast, Voice Tech Podcast


A New Way of Communicating with Your Customer's - And What about Data Security? - Dirk Klein, Chief Digital Officer, Haffhus


Voice-First Strategy - The Long Way from the Idea to a Holistic Customer Journey - Kristian Hillmann, Senior Manager Digital Assistants & Online Partner, DB Vertrieb

12:30

Lunch with Networking

14:00

Challenges of Integrating Voice-Sevices into Existing Interfaces

Christian Ochsenkühn

Product Owner for Apps, Web & Voice
PayByPhone - Volkswagen Financial Services
Germany

This session is in English

14:30

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

15:00

Voice as Part of the Digital Strategy in the Retail Industry

Martin Wild

Chief Innovation Officer
MediaMarktSaturn Retail Group
Germany

This session is in English

15:30

Marit Rossnes

Head of Product Development
NRK Radio
Norway

Experimenting with Voice and Interactive Audio Content - With the Audience for the Audience

This session is in English
Vincent Køller

Tech lead for Voice
NRK Radio
Norway

16:00

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Challenges of Integrating Voice-Sevices into Existing Interfaces - Christian Ochsenkühn, Product Owner for Apps, Web & Voice, PayByPhone - Volkswagen Financial Services


Voice as Part of the Digital Strategy in the Retail Industry - Martin Wild, Chief Innovation Officer, MediaMarktSaturn Retail Group


Experimenting with Voice and Interactive Audio Content - With the Audience for the Audience - Vincent Køller, Tech lead for Voice, NRK Radio and Marit Rossnes, Head of Product Development, NRK Radio

Round-Table Discussions

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Challenges of Integrating Voice-Sevices into Existing Interfaces - Christian Ochsenkühn, Product Owner for Apps, Web & Voice, PayByPhone - Volkswagen Financial Services


Voice as Part of the Digital Strategy in the Retail Industry - Martin Wild, Chief Innovation Officer, MediaMarktSaturn Retail Group


Experimenting with Voice and Interactive Audio Content - With the Audience for the Audience - Vincent Køller, Tech lead for Voice, NRK Radio and Marit Rossnes, Head of Product Development, NRK Radio

16:45

End of the Conference with Summary of all Streams

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Travel & Accommodation

Hotel NH Frankfurt Airport West
Kelsterbacher Str. 19-21, 65479 Raunheim, Germany

Metro station "Raunheim" (S8/S9)

From Central Station or the airport:
Choose the train (S-Bahn) line S8 or S9 (Direction of travel to Wiesbaden Hbf) until the station "Raunheim" and walk approximately 10 minutes. From the train station head northwest toward "Bahnhofstraße", turn right at "An der Bahn", then continue onto "Karlstraßed" for approx. 500m, turn left onto "Dr.-Hermann-Ehlers-Straße" and the hotel will be located on the right-hand side.

From the airport:
Free airport shuttle (NH Bus Number 2) available, that departs every 30 minutes between 6:15 am and 11:15 pm from Terminal 1 to the hotel. The transfer from the hotel back to the airport costs 5€/person. For NH Rewards Platinum members it is entirely free.

Taxi from the airport:
It´s 10 minutes trip and costs around 30€.

Parking:
You can park your car in the hotel's car park for free if you have booked a room at the Hotel.

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Think Tank

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Visit the Think Tank

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Become a Speaker or Sponsor

We are looking for the best practices that shape tomorrow's world. If you would like to contribute to this event as speaker, please fill out the speaker application form here.

Speaker Application

If you have already been in contact with the event organization team and are confirming the details of your presentation, please access the speaker questionnaire here.

Register as a Speaker

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Download additional materials about the conference. You will find flyers, logos, banners, signature templates as well as press releases.

Download Conference Materials

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