Testimonials

"Having all the different perspectives on the Voice topic at one conference, ranging from the technical and business angle up to the customers' perspective was great. It was amazingly well done and important to bring that all together in one location."

Tim Schneidermeier, Team Lead Human-Centred Innovation, USEEDS°

"It was great to get various learnings from the best practices of other companies that we can adopt and apply to our projects. The setup and format of networking and discussion rounds really make it easy to get connected with valuable business contacts."

Roman Neumann, Principal Digital Transformation & New Business, Schufa

"The event was a big success and I really liked the spirit and the attendees. The mix of speakers and attendees was just perfect."

Daniel Delank, VP Global Director for ITD-4Growth, Deutsche Telekom

How It Works

Through a mix of case-study presentations, interactive roundtable discussions, Q&A sessions and hands-on workshops you will gain a diverse and inspiring perspective. The multi stream format allows you to move freely between the conferences and choose the sessions of most interest and relevance. Create your program from the case studies and interactive round tables.

Move freely between the streams

Customize your program

Attend the sessions of most interest

America's Voice-Connected Best Practices

Connected Living - Reaching the User
Target Group

Decision Makers and Leaders in IT, Digital Transformation, Hardware Engineering, Digital Factory, IoT, Innovation, VUI Experience, and Conversational Commerce

Key Topics
  • Product Positioning
  • Voice User Interfaces
  • Marketing & Digital Strategy
  • Choice of Platform
  • Third-Party Apps & Services
  • Audio Branding
Customer Experience - Meeting User Needs
Target Group

Decision Makers and Leaders in Marketing & Digital Strategy, Digital Transformation, VUI Experience, Business Transformation, Sales, eCommerce, and Software Development

Key Topics
  • Holistic Customer Experience
  • Voice SEO
  • Data Security
  • AI & Connected Home
  • Speech Recognition & NLP
  • Conversational AI

Agenda

Filter by Track:

TUESDAY, FEBRUARY 25TH

9:00 am

Conference Opening and Introduction of the Chairwoman by manetch

This session is in English

9:15 am

Persona in Connected Devices

Wally Brill

Head of Conversation Design Advocacy & Education
Google
USA

This session is in English

9:45 am

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

10:15 am

Coffee Break with Networking

10:45 am

Voice Control in the Smart Home: Limitations in User Interface

Thomas Schalk

VP Voice Technology
Sirius XM
USA

This session is in English

11:15 am

Robert Bruchhardt

Senior Software Engineer
Mercedes-Benz
USA

"Hey Mercedes": Voice Technology In and Outside the Car

This session is in English
Francisco Rois Siso

Senior Software Engineer
Mercedes-Benz
USA

11:45 am

Round-Table Discussions

Engage with the speakers in extended Q&A sessions to dive deeper into the topics

Conference Opening and Introduction of the Chairwoman by manetch

Persona in Connected Devices - Wally Brill, Head of Conversation Design Advocacy & Education, Google

Voice Control in the Smart Home: Limitations in User Interface - Thomas Schalk, VP Voice Technology, Sirius XM

"Hey Mercedes": Voice Technology In and Outside the Car - Francisco Rois Siso, Senior Software Engineer, Mercedes-Benz and Robert Bruchhardt, Senior Software Engineer, Mercedes-Benz

Round-Table Discussions

Engage with the speakers in extended Q&A sessions to dive deeper into the topics

Conference Opening and Introduction of the Chairwoman by manetch

Persona in Connected Devices - Wally Brill, Head of Conversation Design Advocacy & Education, Google

Voice Control in the Smart Home: Limitations in User Interface - Thomas Schalk, VP Voice Technology, Sirius XM

"Hey Mercedes": Voice Technology In and Outside the Car - Francisco Rois Siso, Senior Software Engineer, Mercedes-Benz and Robert Bruchhardt, Senior Software Engineer, Mercedes-Benz

12:30 pm

Lunch With Networking

2:00 pm

From the Idea to a Useful Voice Business Solution - Voice Search

Orchid Bertelsen

Head of Digital Innovation
Nestlé
USA

This session is in English

2:15 pm

Designing Conversations - UX Process for Developing Delightful Experiences

Eliel Johnson

Vice President and Head of UX Design and Research
Charles Schwab
USA

This session is in English

2:45 pm

Maia Ottenstein

Digital Experience Design Lead
Thomas Jefferson University & Jefferson Health
USA

Voice as a Platform for Healthcare

This session is in English
Viraj Patwardhan

VP Digital Design & Consumer Experience
Thomas Jefferson University & Jefferson Health
USA

3:15 pm

How Voice is Changing the Way We Get Our Information

Joel Sucherman

Vice President, New Platform Partnerships
NPR
USA

This session is in English

3:45 pm

Round-Table Discussions

Engage with the speakers in extended Q&A sessions to dive deeper into the topics

From the Idea to a Useful Voice Business Solution - Voice Search - Orchid Bertelsen, Head of Digital Innovation, Nestlé

Designing Conversations - UX Process for Developing Delightful Experiences - Eliel Johnson , Vice President and Head of UX Design and Research, Charles Schwab

Voice as a Platform for Healthcare - Maia Ottenstein, Digital Experience Design Lead, Thomas Jefferson University & Jefferson Health and Viraj Patwardhan, VP Digital Design & Consumer Experience, Thomas Jefferson University & Jefferson Health

How Voice is Changing the Way We Get Our Information - Joel Sucherman, Vice President, New Platform Partnerships, NPR

Round-Table Discussions

Engage with the speakers in extended Q&A sessions to dive deeper into the topics

From the Idea to a Useful Voice Business Solution - Voice Search - Orchid Bertelsen, Head of Digital Innovation, Nestlé

Designing Conversations - UX Process for Developing Delightful Experiences - Eliel Johnson , Vice President and Head of UX Design and Research, Charles Schwab

Voice as a Platform for Healthcare - Maia Ottenstein, Digital Experience Design Lead, Thomas Jefferson University & Jefferson Health and Viraj Patwardhan, VP Digital Design & Consumer Experience, Thomas Jefferson University & Jefferson Health

How Voice is Changing the Way We Get Our Information - Joel Sucherman, Vice President, New Platform Partnerships, NPR

4:30 pm

Coffee Break with Networking

5:00 pm

The Voice Technology Trends of 2020: What We are Likely to See, and How it Will Affect Customer Interaction

Carl Robinson

Host of the Voice Tech Podcast
Voice Tech Podcast
France

This session is in English

5:30 pm

VUI Communications Considerations - Vehicle vs. Home

Lisa Falkson

Senior VUI Designer at Amazon
Amazon
USA

This session is in English

6:00 pm

Voice First Technology and Health Care

Teri Fisher

Voice First Health & Alexa in Canada
Founder
Canada

This session is in English

6:15 pm

Summary of the First Day of the Conference and Start-Up Pitches

6:30 pm

Evening Reception with Sparkling Wine, Snacks and Networking

Engage in exciting conversations. Strengthen your network after a day full of knowledge sharing, groundbreaking presentations, and interesting conversations. Join delegates and speakers in the relaxed atmosphere of the event venue.

This session is in English

WEDNESDAY, FEBRUARY 26TH

9:00 am

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

9:15 am

Microsoft Across Voice-Connected Platforms

Noelle LaCharite

Principal PM Manager, MSAI
Microsoft
USA

This session is in English

9:45 am

Voice Ticketing via Smart Assistant

Peter Glade

Commercial Director
SunExpress Airlines
Germany

This session is in English

10:15 am

Coffee Break with Networking

10:45 am

Creating Complex, Cross-Platform Conversational Interactions

Chris Kurecka

Manager, Emerging Technology
TD Ameritrade
USA

This session is in English

11:15 am

UX Practices for Tackling New Experiences

Richard Hultman

Senior UX Manager, Services & Strategic Growth Office
Best Buy
USA

This session is in English

11:45 am

Round-Table Discussions

Engage with the speakers in extended Q&A sessions to dive deeper into the topics

The Voice Technology Trends of 2020: What We are Likely to See, and How it Will Affect Customer Interaction - Carl Robinson, Host of the Voice Tech Podcast, Voice Tech Podcast

VUI Communications Considerations - Vehicle vs. Home - Lisa Falkson, Senior VUI Designer at Amazon, Amazon

Voice First Technology and Health Care - Teri Fisher, Voice First Health & Alexa in Canada, Founder

Microsoft Across Voice-Connected Platforms - Noelle LaCharite, Principal PM Manager, MSAI, Microsoft

Voice Ticketing via Smart Assistant - Peter Glade, Commercial Director, SunExpress Airlines

Creating Complex, Cross-Platform Conversational Interactions - Chris Kurecka, Manager, Emerging Technology, TD Ameritrade

UX Practices for Tackling New Experiences - Richard Hultman, Senior UX Manager, Services & Strategic Growth Office, Best Buy

Round-Table Discussions

Engage with the speakers in extended Q&A sessions to dive deeper into the topics

The Voice Technology Trends of 2020: What We are Likely to See, and How it Will Affect Customer Interaction - Carl Robinson, Host of the Voice Tech Podcast, Voice Tech Podcast

VUI Communications Considerations - Vehicle vs. Home - Lisa Falkson, Senior VUI Designer at Amazon, Amazon

Voice First Technology and Health Care - Teri Fisher, Voice First Health & Alexa in Canada, Founder

Microsoft Across Voice-Connected Platforms - Noelle LaCharite, Principal PM Manager, MSAI, Microsoft

Voice Ticketing via Smart Assistant - Peter Glade, Commercial Director, SunExpress Airlines

Creating Complex, Cross-Platform Conversational Interactions - Chris Kurecka, Manager, Emerging Technology, TD Ameritrade

UX Practices for Tackling New Experiences - Richard Hultman, Senior UX Manager, Services & Strategic Growth Office, Best Buy

12:30 pm

Lunch With Networking

2:00 pm

Multiple Ways to Engage Audiences With Voice Technology

Nick Marcantonio

Director of Product Management
Pandora
USA

This session is in English

2:15 pm

Using Voice to Reach a New Audience

Dan Hogan

Vice President & General Manager, NFL Digital Media Lab
National Football League
USA

This session is in English

2:30 pm

Voice Strategy and Autonomous Vehicles

Shyamala Prayaga

User Experience Evangelist - Conversational Design
Ford
USA

This session is in English

3:00 pm

Using Voice to Attract Customers and Take Payment

Jordan Mirrer

Sr. Producer, Games
Sony Pictures Entertainment
USA

This session is in English

3:30 pm

Round-Table Discussions

Engage with the speakers in extended Q&A sessions to dive deeper into the topics

Multiple Ways to Engage Audiences With Voice Technology - Nick Marcantonio, Director of Product Management, Pandora

Using Voice to Reach a New Audience - Dan Hogan, Vice President & General Manager, NFL Digital Media Lab, National Football League

Voice Strategy and Autonomous Vehicles - Shyamala Prayaga, User Experience Evangelist - Conversational Design, Ford

Using Voice to Attract Customers and Take Payment - Jordan Mirrer, Sr. Producer, Games, Sony Pictures Entertainment

Round-Table Discussions

Engage with the speakers in extended Q&A sessions to dive deeper into the topics

Multiple Ways to Engage Audiences With Voice Technology - Nick Marcantonio, Director of Product Management, Pandora

Using Voice to Reach a New Audience - Dan Hogan, Vice President & General Manager, NFL Digital Media Lab, National Football League

Voice Strategy and Autonomous Vehicles - Shyamala Prayaga, User Experience Evangelist - Conversational Design, Ford

Using Voice to Attract Customers and Take Payment - Jordan Mirrer, Sr. Producer, Games, Sony Pictures Entertainment

4:15 pm

End of Conference

Book Your Tickets

Conference Pass

The ticket includes full access to the Expo and all sessions in all streams, including the evening reception on the first day. This also includes 12 months of full access to all the online features (matched networking and collaboration in the event online think tank, presentations, and the video archive of all manetch conferences). Catering at the event is included. Choose your pass and click on “Book Conference Pass” to access the registration form.

Vendors and consultants must book the Vendor Conference Pass to attend the conference.

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Vendors and consultants must book this pass to attend the conference.

View pass description

Employees of public institutions such as government, military and universities can take advantage of this special price.

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manetch Unlimited Online Pass

Access the presentations from this conference online as well as hundreds of other case study videos from global business leaders. The videos are full-length and include the PDFs of the presentation. More videos are added each month with new manetch business transformation conferences bringing best practices to you from around the world. Don't lose this opportunity to stay on top of what business leaders currently do and plan for the future to gain a competitive edge. 12 months of manetch Unlimited are included in any of the Conference Passes.

Book manetch Unlimited Online Pass

Travel & Accommodation

Crowne Plaza Portland-Downtown Conv Ctr Address: 1441 NE 2nd Ave, Portland, OR 97232, USA

Just 8 miles from Portland International Airport (PDX), visitors can access the Crowne Plaza Portland-Downtown Convention Center via Interstate 5 North from exit 302A–Rose Quarter, or from Interstate 84 West exit 1–Lloyd Boulevard. The Crowne Plaza is located just steps away from the Moda Center and a world-class network of rapid transit, including Portland's MAX light rail, which connects riders to downtown, surrounding neighborhoods, the Oregon Zoo, and Portland International Airport.

More information on the hotel: +1 503-233-2401 or book online here.

If it is already fully booked please have a look at hrs.com or booking.com.

For more information on the Crowne Plaza Portland-Downtown Convention Center please click here.

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Think Tank

As a registered attendee, visit the event’s online think tank where you can see your fellow attendees’ profiles and priorities to get in touch, arrange meetings and collaborate with your best networking opportunities. Also, your conference documentation awaits you in this manetch think tank.

Visit the Think Tank

Contributors

Become a Speaker or Sponsor

We are looking for the best practices that shape tomorrow's world. If you would like to contribute to this event as speaker, please fill out the speaker application form here.

Speaker Application

If you have already been in contact with the event organization team and are confirming the details of your presentation, please access the speaker questionnaire here.

Register as a Speaker

Get in front of top decision makers of your field! In total, we expect more than $ 100M in budgets attending. To get more information and make your business grow, inquire here.

Become a Sponsor

Downloads

Download additional materials about the conference. You will find agendas, logos, banners, signature templates as well as press releases.

Download Conference Materials

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