"I was very impressed by the program, presenters, organization and logistics on site! Great job!"

Robert Libbey, Head of Digital & Social Communications, Pfizer

"The event was a big success and I really liked the spirit and the attendees. The mix of speakers and attendees was just perfect."

Daniel Delank, VP Global Director for ITD-4Growth, Deutsche Telekom

"Thanks for putting on a great conference. The program was great and the crowd was excellent. I learned a lot and hopefully, others could learn from my experience as well."

Peter Ferm, IT Business Analyst, Electrolux IT

How It Works

Through a mix of case-study presentations, interactive roundtable discussions, Q&A sessions and hands-on workshops you will gain a diverse and inspiring perspective. The multi stream format allows you to move freely between the conferences and choose the sessions of most interest and relevance. Create your program from the case studies and interactive round tables.

Move freely between the streams

Customize your program

Attend the sessions of most interest

Get Inspired by the Sessions You Choose from All Streams

Customer Experience
Target Group

Decision Makers and Leaders for Customer Experience, Customer Relations, CRM, Marketing & Digital Strategy, and Business Intelligence

Key Topics
  • Digital Customer Journey
  • Digital Design Innovation
  • Chatbots and Artificial Intelligence
  • Customer Community Management
Change & Innovation
Target Group

Decision Makers and Leaders for Change Management, Corporate Innovation, Digital Communications, Engagement, and Corporate Culture

Key Topics
  • Managing Cultural Change
  • Internal Communications
  • Crisis Communications
  • Monitoring
Digital Strategies
Target Group

Decision Makers and Leaders in IT, Organizational Transformation, Product and Process Management, and Business Transformation

Key Topics
  • Digital Strategies
  • New IT Organization & Processes
  • Innovation Management
  • Data Science


Book Your Tickets

manetch Unlimited Online Pass

Access the presentations from this conference online as well as hundreds of other case study videos from global business leaders. The videos are full-length and include the PDFs of the presentation. More videos are added each month with new manetch business transformation conferences bringing best practices to you from around the world. Don't lose this opportunity to stay on top of what business leaders currently do and plan for the future to gain a competitive edge. 12 months of manetch Unlimited are included in any of the Conference Passes.

Book manetch Unlimited Online Pass

Travel & Accommodation

If you already booked your reservation with the code WCDT20 at the Leonardo City South Frankfurt, the hotel cancelled already your reservation. If you booked without the code WCDT20 you have the possibility to cancel for free 7 days before your arrival.

Think Tank

As a registered attendee, visit the event’s online think tank where you can see your fellow attendees’ profiles and priorities to get in touch, arrange meetings and collaborate with your best networking opportunities. Also, your conference documentation awaits you in this manetch think tank.

Visit the Think Tank

Become a Speaker or Sponsor

We are looking for the best practices that shape tomorrow's world. If you would like to contribute to this event as speaker, please fill out the speaker application form here.

Speaker Application

If you have already been in contact with the event organization team and are confirming the details of your presentation, please access the speaker questionnaire here.

Register as a Speaker

Get in front of top decision makers of your field! In total, we expect more than € 100M in budgets attending. To get more information and make your business grow, inquire here.


Download additional materials about the conference. You will find flyers, logos, banners, signature templates as well as press releases.

Download Conference Materials

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