Photo
Adam Homfray

About

Director of Customer Care & Operations at Blacklane

Leisure, Travel & Tourism

Germany

Interests
  • Common
  • Vendor

My Knowledge Level
Establishing a Culture of Trust Social Listening Change Management while Scaling Up Leading Change Management
My Personal Interests
Social Media Analytics Social Listening Digital Disruption Digital Innovation Quality Process Management
My Job Priorities
Social Media Analytics Social Listening Quality Costs Quality Process Management Digital Innovation
 

Contact Information

There is no public contact information for this user.

Elevator Pitch

I am most involved in networking around Customer Service in the startup world, helping companies and teams grow through tight budgets and tough times

Positions

ZYB (acquired by Vodafone)

February 2008 - February 2010

Operations Manager

astramedia

February 2010 - December 2010

Head of order & Fulfillment

Zalando

April 2011 - January 2014

Senior Manager Operations Support

Blacklane

January 2014 - July 2015

Head of Customer Care

Blacklane

Director of Customer Care & Operations

Education